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How to Handle a Difficult Manager as an Intern

Not every manager you work for will be good at it. Some will be stretched too thin to give you proper attention. Some will communicate so unclearly that you are never quite sure what they want.

Two people in a professional setting in a tense but constructive conversation

Not every manager you work for will be good at it. Some will be stretched too thin to give you proper attention. Some will communicate so unclearly that you are never quite sure what they want. Some will check every piece of work you do in a way that feels suffocating. Some will barely acknowledge your existence. As an intern, working with a difficult manager is a real possibility, and knowing how to navigate it, without damaging your reference or your experience, is a useful thing to think through before it happens rather than during it.

The Absent Manager

An absent manager is one who is technically responsible for your work but rarely available: perpetually in meetings, travelling, working on a crisis, or simply not paying much attention to what the intern is doing. If this is your manager, the main risk is that you drift through the internship without clear direction or feedback, and end up with work that did not serve any clear purpose.

The adaptation here is to take more initiative in creating structure for yourself. At the start of each week, send your manager a brief note listing what you plan to work on and asking if there is anything they need from you. This creates a lightweight accountability loop without requiring much of their time. When you do get access to them, make the most of it, come prepared with specific questions and a clear update on where things stand.

An absent manager also usually means you have more freedom than most interns, which is an opportunity if you use it well. Identify work that needs doing, do it to a high standard, and document what you have produced. When review time comes, you will have something concrete to show.

The Unclear Manager

An unclear manager gives instructions that are too vague to act on confidently, "have a look at the marketing strategy and see what you think", or changes direction frequently without acknowledging that they have done so. Working for this type of manager is genuinely difficult because the work you produce rarely seems to land quite right, and the feedback is hard to translate into concrete action.

The most useful approach is to do your own clarifying work before you start any task. When given a vague instruction, ask specific questions: What does success look like? What format do you want the output in? How long do you expect this to take? Who else should I speak to? These questions are not challenges to the manager, they are your attempt to construct the brief that should have been given to you. Most unclear managers respond reasonably to this because it makes their own thinking clearer too.

After completing any significant piece of work, send a brief note explaining the approach you took and the assumptions you made. This gives the manager a chance to redirect without either of you having to go through the friction of a failed delivery.

The Micromanaging Manager

A micromanaging manager wants to know about everything you are doing, checks your work frequently, and may redo things you have already completed. This can feel like a lack of trust, and it is uncomfortable to work in. But it is worth understanding that micromanagement is usually anxiety, not malice, a manager who cannot delegate without hovering is usually one who has been burned by something going wrong in the past and has not yet recalibrated.

The way to gradually reduce micromanagement is to be consistently reliable and proactive about communication. When your manager knows that you will flag problems early, ask questions before making assumptions, and deliver work that matches the brief, the need to check constantly reduces. It may not disappear entirely, but the intensity tends to ease when trust is demonstrated through track record rather than asked for upfront.

In the short term, the practical adaptation is to provide updates before they are requested. Send a brief note at the end of each day on where things stand. This pre-empts the check-in the manager would otherwise initiate, and it puts you in the position of the person giving information rather than the person being monitored.

The Dismissive Manager

Some interns encounter managers who simply do not invest in them, who give them low-value tasks, rarely speak to them, do not introduce them to others, and offer no feedback or development. This is arguably the most demoralising type of difficult manager, because it signals that you are not considered worth the effort.

If this is your situation, the first priority is to find other sources of development and connection within the organisation. Introduce yourself to other teams, ask senior colleagues whether they need any help, attend company events, and seek out anyone in the organisation who seems interested in developing people. Internships exist in whole organisations, not just in the team you are placed in, and a dismissive direct manager need not determine the quality of your entire experience.

Document your work carefully and seek feedback from anyone who has visibility of it, even if it is not your direct manager. For references, think about who else in the organisation has seen your work and could speak to it credibly.

When to Escalate

Escalating a concern about your manager, going to HR or a more senior person, is a significant step and not one to take lightly. It tends to be appropriate when: the manager's behaviour is actively harmful rather than merely unhelpful; when the situation has not improved despite your attempts to adapt; or when you are being asked to do something that is clearly inappropriate.

Before escalating, document specific incidents rather than general impressions. "My manager frequently fails to give clear instructions" is harder to act on than a record of specific conversations and their outcomes. If your organisation has an intern coordinator or HR contact, consider starting there, framing the conversation as seeking advice rather than making a complaint gives the other person more flexibility to help.

The goal of escalation is not to get your manager in trouble. It is to get your internship back on track. Keep that framing in mind and it will shape both what you say and how you say it.

Protecting Your Reference

Whatever challenges arise with your manager, think carefully about the reference. Even a difficult manager can give a positive reference if the relationship ends on reasonable terms. Avoid expressing frustration about your manager to other colleagues, it travels, and it tends to reflect badly on the person doing the complaining rather than the person being complained about. Complete your work diligently until your last day, tie up loose ends, and leave on a professional note. The reference you carry from this role will matter for longer than the discomfort of the experience itself.

JO
James Okafor

James managed intern cohorts at two agencies before going independent. His writing focuses on the unwritten rules that experienced colleagues rarely explain.

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